An MPs' report today warned that train companies are exploiting and confusing passengers.
The House of Commons Transport Committee's report accuses train companies of taking advantage of the Government's franchise system to raise fares at the worst times.
With fares up 11% above inflation on some routes, passengers have to go to "extraordinary lengths" to find the best-value fares, which are often only available online, condemns the report.
"People are getting ripped off," said the National Union of Rail, Maritime and Transport Workers (RMT) General Secretary Bob Crow.
However, rail travellers can beat 'trainflation' by smarter online buying, according to online rail ticket retailer thetrainline.com.
Ben Pearson, commercial director of thetrainline.com, said: "By booking in advance online, our customers regularly save on average 43% compared to those who buy 'turn up and go' tickets from the station on the day of travel."
Tuesday, August 4, 2009
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